0845 643 5401

Welcome to the official DKN UK website

Orders & Delivery

All products featured on this website are available to order online. We have a simple and fast shopping path and by ordering online, you are helping to keep our costs to a minimum and our prices keen!

Pricing & Payment Policy

We operate a transparent pricing policy and as such all of our prices include applicable taxes such as VAT. We accept all major credit and debit cards on this website. Please note that as this store is managed and provided by DKN UK, your credit card statement will reflect this name for all purchases made on the site.

Our policy is to only charge a credit card when the goods ordered are in stock and ready to ship.

Delivering Your Goods

We aim to deliver all orders as quickly as possible with the vast majority of small items being delivered within 2-3 working days. On rare occasions stock may delayed and when this happens a member of the support team will be in touch to advise of the delays or recommend a suitable alternative. We aim to deliver all orders within no more than 30 days of your order. If any of the items that you ordered are out of stock, we will contact you on either your provided e-mail address or the phone number in order to advise you of this and to offer suitable advice and alternatives.

We use a range of delivery methods to send you your goods in the quickest possible way. For items weighing in excess of 50kg, we may use a dedicated 2 man delivery service to ensure that your order arrives in perfect condition. On these occasions a member of the team will contact you before processing your order to arrange a mutually convenient delivery date.

Returns

Please see our full returns policy here. You may also be interested in our 10 Day Money Back guarantee policy.

Privacy Policy

We take your privacy very seriously - for details of our Privacy Policy, please click here.

Terms & Conditions

Our full terms and conditions can be viewed here.

Contact Us

You can reach us by submitting a contact form here or using the following methods:
(Mon-Fri: 9.30am – 5pm) Tel: 0845 643 5401 / E-mail: support@dkn-uk.com